You get your incontinence products so easily on a prescription

In Germany, around 10 million people are affected by incontinence - a topic that affects many but is often not openly addressed. The causes of this are diverse and younger people can already experience symptoms. But don't worry, they are not alone. With the right incontinence products you can continue to make your everyday life carefree and self -determined. Did you know that you can get incontinence products on a prescription? If there is a level of care, you also have the option of a free one once a month Foster box to order worth 42 euros. Find out here how you can redeem your recipe with us and what advantages you can still use!

This is how the recipe cancellation works

Rezept erhalten

Sie haben bereits ein Rezept für aufsaugende Inkontinenzprodukte von Ihrem Arzt erhalten. Kontrollieren Sie dieses auf Vollständigkeit.

Kontakt aufnehmen

Melden Sie sich bei uns – wir senden Ihnen ein Freikuvert zu, mit dem Sie Ihr Rezept kostenlos an uns zurückschicken können.

Rezept prüfen & zurücksenden

Senden Sie das Rezept im erhaltenen Freikuvert an uns zurück. Wir übernehmen die Abwicklung mit Ihrer Krankenkasse.

Wir rufen Sie an

Nach Eingang Ihres Rezepts melden wir uns bei Ihnen, besprechen die Kosten, Ihre Produktwünsche und Lieferdetails – auf Wunsch auch mit kostenlosem Muster.

Genehmigung & Produktfreigabe

Nach Ihrer Rückmeldung leiten wir das Rezept an die Krankenkasse weiter. Bei Zuzahlung erhalten Sie eine Rechnung, danach beginnt die Belieferung.

Recipe for incontinence products - that's how it works

If you have suspected bladder weakness or another form of incontinence, the first step is an appointment with your family doctor, your family doctor or a specialist practice such as urology or gynecology. There it is clarified whether there is a medical necessity - and if so, you can issue a recipe for soaking incontinence products.

The statutory health insurance companies usually cover the costs for products that are within the framework of a necessary supply. If you would like products with additional comfort or special equipment, an economic up payment (WAZ) may be required.

A recipe can be issued either for a certain period of time such as a month or a quarter - with long -term needs as a permanent regulation for up to twelve months. If your cash register cooperates with us, you can easily redeem your recipe with us - we will take care of the billing and deliver your products reliably to your home.

What must be on a recipe for incontinence products?

The following information should be included so that your recipe for incontinence products is correctly exhibited:

  • diagnosis: Urinary incontinence or urinary and stool incontinence
  • Product type: Sucking incontinence products
  • Supply period: Either for a month or as a permanent care

This information enables your health insurance company to cover the costs. Your doctor should not call specific products, but only the product type. You will be happy to select the selection of the right products with our specialist advisors. As the contractual partner of the health insurance companies, we take care of your care.

What products does the health insurance take?

The health insurance company pays the costs for medically necessary incontinence products that are prescribed on a recipe. As a rule, this includes absorbing incontinence products such as insoles, diapers and pads that are required for everyday use. The exact selection and quantity depends on the diagnosis and individual needs.

It is important that your doctor notes the right type of product on the recipe without specifying specific brands or models. In this way you can ensure that the costs for basic care are covered by the health insurance company.

For products that go beyond basic medical care - for example, those with special comfort or additional functions - patients may have to have one Additional payment afford.

Frequent signs that can indicate that one suffers from incontinence:

  • Involuntary loss of urine: Frequent, uncontrolled leakage of urine, especially in the event of cough, sneezing or laugh.
  • Sudden urge to urinate: A sudden, strong urge to leave water that is difficult to control and leads to involuntary loss of urine.
  • Frequent urban urination: Have to get up several times a night to empty the bladder, which bothers sleep.
  • Inability to check the urge to urinate in good time: Difficulties to empty the bubble before urine loss occurs, especially when sitting or standing for a long time.
  • Feeling of incomplete bladder emptying: The feeling that the bladder has not been completely emptied after urination, which can lead to repeated urge to urinate.

For more information, please read our blog post on the subject of incontinence!

To the blog post

Finally we can say: With the right incontinence supply, your everyday life remains as uncomplicated as it should be. We just make you get the right products from your health insurance company - without any stress. For detailed step-by-step instructions and all information you need, simply download our PDF. Click on the link and get the full detail

Common questions & answers

Hotline: +49 8724 2859 6789
E-mail: info@altruan.de

1. What incontinence products does the health insurance company take on?

The health insurance company takes on medically necessary incontinence products such as diapers, deposits or pads that are prescribed on prescription.

2. How do I get a recipe for incontinence products?

Go to your doctor (family doctor, urologist or gynecologist) who issues a recipe after the diagnosis.

3. How long applies to incontinence products?

As a rule, the recipe applies to a month or a quarter, with long -term requirements also for up to one year.

4. Do I have to make additional payment for certain incontinence products?

Yes, for products with special comfort or additional functions you often have to make an additional payment.

5. Can I order the incontinence products directly from altruan.de if I have a recipe?

Yes, after submitting the recipe you can order the products directly from us and have it delivered comfortably to your home.

6. What must be on the recipe for incontinence products so that the health insurance company pays the costs?

The recipe must contain the diagnosis, product type (sucking incontinence products) and supply period.