The partner customer model from Altruan is aimed at institutions and companies with a regular need for professional consumables and hygiene products. As a partner customer, you not only receive attractive purchasing conditions but also personal support and comprehensive assistance throughout the entire procurement process.
Our goal is to accompany you holistically – efficiently, transparently, and tailored to your requirements.
As a partner customer, you have a personal contact who knows your institution, your processes, and your needs. Our customer advisors and product specialists support you in selecting suitable products, new introductions, and product range changes.
In addition, we assist you with training, certifications, and professional questions – practical, solution-oriented, and reliable.
Partner customers receive an individual, protected access to our B2B shop. This enables efficient and transparent procurement, adapted to your internal structures and requirements.
Quickly order recurring products without having to search again.
Clear cost control through defined budgets and approvals.
Targeted ordering and delivery by location or department.
All orders are transparently documented and can be analyzed.
As a partner customer, you receive early information about legal changes, new guidelines, and relevant requirements in your field.
We assist you with product range adjustments, product changes, and the implementation of new legal requirements.
We are happy to advise you without obligation on your partner customer status and the individual options for your institution or company.
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